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Queen D
Queen D
00:10 12 Sep 17
I own my first Mercedes Benz and I knew when I purchased it, it would be costly to maintain. Because the car is foreign and I am over protective of my car, I only wanted specialist to handle my car needs. So when I found this place I was super excited. They are truly specialist in foreign cars and know a lot about a lot. However, I think they take advantage of that and charge wayyyyy too much for nothing. If you go to them, prepare to pay a ridiculous price for simple fixes simply because your car is foreign. You could easily go to any other well respected car shop and pay half the price for the same issues. I'm only speaking from experience. Unless you're rich and can afford to pay whatever they ask, then I would recommend going elsewhere.
joseph peppe
joseph peppe
20:31 08 Aug 17
Best neighborhood repair shop in town. The friendly staff at Quantum always takes good care of us and our Cooper S and X5! Highly recommend!
Garrett Gerstung
Garrett Gerstung
22:00 07 Jul 17
Was a good but had multiple issues lately. Not going back.
Adit Uppal
Adit Uppal
17:34 27 Apr 17
Best auto repair shop in Atlanta! Period! I had an ABS unit failure in my BMW with a projected cost to fix by the BMW dealership and 3 other premium repair shops in Alpharetta area for 3.5K +. No one offered to get it repaired. They only offered a replacement. Quantum Mechanics folks shipped the part out for repair and backed/warranted their work for 3 years! They didn't even charge me for diagnosis. All the other guys charged me 100 bucks plus for diagnostics! Quantum Mechanics customer service is the best I have seen for this class of business. Found them through a sponsorship they did on NPR. I paid less than a 1000 bucks to get the ABS unit working perfectly.
Addison Barden
Addison Barden
18:44 30 Mar 17
Terrific customer service with clear and accurate diagnosis. I received frequent updates on diagnostics, parts, and pricing. Would recommend Quantum to anyone and will be a return customer, but hopefully not too soon.
Bryan Haslett
Bryan Haslett
14:21 03 Mar 17
I wanted to share publicly my experience with "Quantum Mechanics" of Decatur Georgia who recently repaired & serviced my vehicle. When I think about these guys there are 3 things that immediately come to mind... "Exceptional Treatment, Honesty & Customer Service!!" They were so detailed with the information that they gave me about my sixteen year old 2001 BMW 530i. They went out of their way to answer the many questions I had. When my automobile was returned to me the repairs had been done correctly and the car was as clean as when I brought it in. I Trust Them!! How often can you say that these days? I'd recommend them highly to anyone.. BH (Atlanta Georgia)
Sara Walker
Sara Walker
21:33 03 Jan 17
Amazing shop! Incredibly clean, professional, courteous, and knowledgeable. They really care about their customers!
Jennifer Brooks
Jennifer Brooks
19:17 18 Nov 16
I'm a longtime customer of Quantum Mechanics. Honda and Lexus. They handle all my new vehicle warranty checkups and work as well as tires and all maintenance. The staff are knowledgable, trustworthy, reliable, efficient, clean...I can't say enough! I will NEVER go back to a dealer for servicing, ever.
Charles Ford
Charles Ford
22:52 16 Nov 16
I’m very particular about who I trust to work on my car; I’ve been in Atlanta for a year and only recently stopped driving down to my long time mechanic in Florida because I finally found a shop I trust here - Quantum Mechanics. The mechanic completed a comprehensive, detail oriented inspection of my entire vehicle. Then Spencer called and communicated the mechanic’s findings and the recommended maintenance in a clear, knowledgable, and professional manner. I’m absolutely confident nothing will go wrong with my car because of neglect or oversight on their part, nor will they oversell me on unnecessary repairs. For something as valuable and important to me as my vehicle, it’s not worth using a cut rate service to save a few bucks upfront because shoddy workmanship (or worse, dishonesty) always ends up costing more in the long run. An excellent and trustworthy mechanic is priceless, and Quantum is the best.
Amy Crosby
Amy Crosby
19:46 12 Oct 16
I've been going to Quantum Mechanics for 7 years and have always had a great experience. Most recently, I have called upon Matt Swaim who is very knowledgeable, efficient and friendly. And the shop is impeccable. I highly recommend Quantum Mechanics!
Amy Crosby
Amy Crosby
19:46 12 Oct 16
I've been going to Quantum Mechanics for 7 years and have always had a great experience. Most recently, I have called upon Matt Swaim who is very knowledgeable, efficient and friendly. And the shop is impeccable. I highly recommend Quantum Mechanics!
Jeff Armstrong
Jeff Armstrong
14:32 12 Oct 16
These guys are great! Matt Swaim assured me they could work me in for an oil change and tire rotation on my 2016 Honda. I swung by and dropped the keys with Spencer, and before I knew it, they had called to say it was ready. QM checked the entire car over while it was there. Top notch!
Anh Duong
Anh Duong
20:03 11 Oct 16
I had recently purchased a used car, so I decided to bring it in to Quantum for a checkup, having heard of the shop from friends. After the inspection, the shop's representative, Spencer Tondreau, called and informed me of all the potential work that needs to be done, which are: a battery replacement, belt replacement, and changing the air filter. After doing some research online, I elected to forgo the air filter service to do it myself, and was met with no pushback or opposition - being a salesman in my previous job, I appreciated that. I did get the battery and belt changed, and the car was finished and returned to me by the end of the day. Overall, my experience with Quantum was very positive. I was assured that the people working on my car knew what they were doing, and I had the peace of mind knowing that I wasn't being charged for extra service I didn't need. There's not much else you can ask of your mechanics.
George Wood
George Wood
20:03 11 Oct 16
I've been going to Quantum since I got my Highlander a few years back and I can't express how great the service is. Working with Spencer is smooth and painless. He is very knowledgeable of what goes on in the shop and does a great job giving you the information needed in a timely manner so that you know what to expect. The facility is great and am never disappointed after get my car back.
Garey Gomez
Garey Gomez
21:01 13 Sep 16
I have been bringing my cars here for the last few years, and every experience I have is better than the last. The team is always very professional from the first point of contact, scheduling, and all the way through the work getting done. The waiting room and shop is the cleanest you will ever see, too, and that is the icing on the cake. White glove treatment all around. I can't say enough great things about Quantum Mechanics.
Marian Richards
Marian Richards
01:42 07 Jun 16
Cleanest car repair shop I've been to with my Lexus! Great service, advice, and care. These guys run a great operation!
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